Threaplands Family Rewards Terms & Conditions

Threaplands Rewards Scheme Terms & Conditions:

By registering and participating in Threaplands Family Membership, you confirm that you agree to our Terms and Conditions. Please read these Terms and our Privacy Policy carefully before downloading the Threaplands app. We take the privacy of your data very seriously and will use your data in the following way while you are a Threaplands Loyalty member:

Depending on the marketing preferences you select on sign-up, we may contact you by e-mail, text message or postal mail with communications related to Threaplands Garden Centre. You can amend these preferences within the app at any time.

We may use your previous purchase history, obtained when you shop with us, to tailor our communications.

To be a Threaplands Rewards member you must be a UK mainland resident, aged 18 years or over and have a UK email address. The Threaplands App can be used within the garden centre & restaurant. Please note, all relevant sections of the registration form must be completed in full before your sign-up is complete. You can terminate your account within the loyalty app at any time.

The Threaplands Rewards scheme and subsequent App/ Reward cards are promoted by Threaplands Ltd, Lhanbryde, Elgin, Moray, IV30 8LN

The Threaplands Family App and any resulting vouchers/ discounts can only be used by the member who is named and registered on the app account. Threaplands Garden Centre may refuse an application for any reason and reserve the right to merge or close additional accounts at any time. You must keep us informed of any changes to your personal or membership details. We will not be responsible for any loss of vouchers or benefits resulting from details being out of date or inaccurate. We may, at our discretion, decline to issue, withdraw, or remove member vouchers, or invitations on the app at any time where a member appears to have breached the terms, or behaved in an inappropriate, misleading or abusive manner.

The Threaplands Family App/ card scheme is open to individuals only and is not available to a group or club. Offers are not transferable or resaleable.

Vouchers or coupons are valid only for the dates specified, must be used in conjunction with the App and will not be valid after this date.

All products and services featured as part of the Threaplands Rewards App are subject to availability and prices in store or online may vary.

Promotional coupons or offers cannot be used in conjunction with any other offer in-store unless otherwise stated and can only be used on the products stated, even where alternative products have the equivalent value.

Particular rewards or offers may have their own particular terms & conditions. By taking up any such offer, you are agreeing to these Terms & Conditions.

Threaplands Garden Centre reserves the right to cancel any/ all Threaplands Rewards accounts and any benefits attributed to it at any time, by giving 3 months’ notice.

Threaplands Garden Centre reserves the right to vary the level/value of offers or benefits at any time and without notification.

If no transaction occurs in any 12-month period, we may terminate your account at our discretion.

Nothing in the terms & conditions shall limit or exclude Threaplands Garden Centre’s liability or for any other liability the exclusion or limitation of which is not permitted by law (nothing in the Terms & Conditions affects your statutory rights).

Threaplands Garden Centre is committed to protecting your privacy. Your personal information is collected and processed only in accordance with the administration of our loyalty scheme. Threaplands Garden Centre adheres to all current Data Protection Regulations.

 

By entering our loyalty program you are opting in to receive marketing information. Please note you can "opt out" at any time upon receipt of marketing emails.

You can remove it at any time following these steps:

Step 1: Log into the app

Step 2: Go to the Account icon

Step 3: Select the Details tab at the top

Step 4: Scroll to the bottom and tap ‘Permanently Delete Account’

Step 5: Enter App password, and tap delete.

Your customer record is immediately permanently deleted.

Please note: deleting the app from your device does not delete your account and you will continue to receive marketing based on your preferences. Should you have deleted the app and wish to delete your account, please contact us by email to ben@threaplands.com and we will assist with deletion of your account.